| Author | Unable to edit a square |
Laura Grace Rafferty
Member
Posts: 49
Joined: 30.11.06
 | | Posted on 29-09-2007 22:50 | |
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Hello 
Firstly, thanks to OMM admins for all their hard work, I know a tool like this is not easy to maintain and keep bug-free.
I think perhaps my square just won't load anymore, but when I click on edit for one of my images (the unfinished Our Planet one in my gallery), it fails to finish loading, stopping on the last little bit of the loading bar.
I left it alone and waited for about an hour; still no progress, so I'm worrying if perhaps I overdid the paint limit on that image?
Anyhow here's a screencap of the issue to help you.
http://www.myntifresh.com/OMM/noload.jpg
OS: Windows XP SP2
Browser: Firefox 2.0.0.7
Edited by Laura Grace Rafferty on 29-09-2007 23:15 |
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| Author | RE: Unable to edit a square |
Eamonn
Super Administrator
Posts: 216
Joined: 24.06.06
 | | Posted on 29-09-2007 23:36 | |
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Hi Gracie...
I had a go at trying to reproduce the problem on XP2 with the firefox version mentioned above, but with no luck. It seemed to work ok for me. It could have been a problem with the omm server, as somtimes I've seen evidence of unresponsiveness in the server logs for the script which sends the data to the paint app, but I've never experienced it myself...
Could you let me know if the problem is still there? Also does it affect your other images?
Thanks very much for pointing out this issue
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| Author | RE: Aha. |
Laura Grace Rafferty
Member
Posts: 49
Joined: 30.11.06
| | Posted on 29-09-2007 23:46 | |
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I figured out the problem that's been occurring lately with my squares. I reconfigured my Norton Firewall a few days ago, and since then hadn't been able to edit any of my squares, I think the firewall was blocking the database retrieval.
If anyone has any problems similar to this, with editing or saving squares, be sure to change your antivirus and firewalls to be sure they allow the program to work.
Sorry about the false alarm, it was only after some tinkering that I got it to allow OMM while still keeping a higher firewall protection.
Cheers!
Gracie |
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| Author | RE: Unable to edit a square |
Eamonn
Super Administrator
Posts: 216
Joined: 24.06.06
| | Posted on 01-10-2007 10:54 | |
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| Good to hear you got it sorted out. I didn't realise that a firewall would cause this problem! I like your paintings - hope you have a chance to do some more |
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| Author | RE: Unable to edit a square |
Laura Grace Rafferty
Member
Posts: 49
Joined: 30.11.06
| | Posted on 03-10-2007 02:55 | |
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| Hahah thank you! Yes, I will be doing more, I've already begun a new one |
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